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Legal Regional Annex - EEA/UK

EEA and UK users of TrueDian AI official site and platform services (second-wave launch market).

Priority

  • - This annex supplements global legal policy and controls for EEA/UK users where conflicts exist.
  • - Mandatory local consumer/privacy rights override conflicting global boilerplate.

Privacy Addendum

  • - Lawful basis applies per purpose: contract, legitimate interests, legal obligation, consent.
  • - DSR rights include access, rectification, erasure, restriction, portability, and objection.
  • - Cross-border transfer requires recognized safeguards and supplementary controls where applicable.
  • - Request channels and authority complaint path must be published in regional legal pages.

Request Workflow and SLA

  • - Initial response baseline: 30 days; closure target: 45 days where operationally feasible.
  • - Extensions follow local legal rules and require delay notice to the requester.
  • - Final response includes appeal and supervisory authority guidance when applicable.

Terms Addendum

  • - Localized governing law and dispute language applies by market with counsel approval.
  • - No arbitration mechanism is introduced in regional public terms baseline.
  • - Service changes/suspensions require legally appropriate notice and transparency obligations.
  • - Informal resolution path remains available before formal proceedings unless mandatory law provides otherwise.

Dispute Handling Ladder

  • - Step 1: informal resolution via support/legal channels.
  • - Step 2: internal escalation and documented legal response.
  • - Step 3: formal process under local mandatory law and approved contract terms.

Creator Social Data Boundaries

  • - Processing limited to campaign operations, settlement, fraud prevention, and compliance.
  • - Automated profiling outcomes with significant impact must support human review and appeal.
  • - Brand visibility excludes credentials, tokens, and internal risk signals by default.
  • - Revoked authorization halts refresh workflows and may pause dependent matching/reporting features.

Release Checklist

  • - Maintain country-level lawful-basis and retention mapping tables.
  • - Keep complaint authority links synchronized with published legal pages.
  • - Verify sensitive-field masking behavior before each country go-live.